Privacy Policy
Who We Are
GoGulabi is an online platform dedicated to curating and connecting small-scale clothing brands with customers across India. Our mission is to make unique and high-quality fashion accessible while supporting independent designers. We ensure a seamless shopping experience through reliable delivery, easy returns, and excellent customer support.
Our website address is: www.gogulabi.com.
What Personal Data We Collect and Why
At GoGulabi, we respect your privacy and are committed to protecting your personal information. We do not sell or share your data with third parties for commercial purposes. However, we collect and process certain data to enhance your experience and provide better services.
The information we collect may include:
✅ Personal details (name, email, phone number) for account creation and order processing.
✅ Billing and shipping information to facilitate purchases and deliveries.
✅ Purchase history to improve recommendations and customer service.
✅ User preferences and interactions to enhance website functionality and personalize shopping experiences.
✅ Device and browsing data through cookies to optimize site performance and marketing efforts.
While we implement robust security measures, we cannot be held responsible for unauthorized access beyond our control. We continuously upgrade our security systems to protect your data.
Communication Consent
By using our platform, you authorize GoGulabi to send SMS, calls, emails, and notifications regarding orders, offers, and updates. These communications may be managed directly or through third-party service providers.
Important Note: If your phone number is registered under the National Do Not Call Registry (NDNC) or National Customer Preference Register (NCPR), you still consent to receiving communications from us. You agree not to hold GoGulabi or its service providers responsible for any complaints related to the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
✅ Improve website functionality and provide a smooth, secure, and personalized experience.
✅ Recognize returning users and enhance browsing preferences.
✅ Analyze website traffic and shopping patterns to optimize performance.
✅ Provide targeted promotions and advertisements based on your interests.
You can modify your cookie preferences through browser settings at any time.
How We Use Your Information
Your data helps us provide personalized services and improve our platform. Specifically, we use your information to:
🔹 Process orders and manage deliveries.
🔹 Respond to inquiries and offer customer support.
🔹 Notify you about orders, promotions, and updates.
🔹 Enhance website content, navigation, and advertising.
🔹 Ensure secure transactions and prevent fraud.
🔹 Resolve disputes and address technical issues.
Security Measures
Your privacy and security are our top priorities. We implement industry-standard encryption, firewalls, and secure payment protocols to protect sensitive data.
🔒 Your payment details (e.g., credit/debit card information) are encrypted and not stored on our servers.
🔒 In case of a security breach, we will take immediate action and notify affected users.
However, we encourage customers to stay vigilant and avoid sharing sensitive details with unauthorized individuals claiming to represent GoGulabi.
Third-Party Advertising & Services
We collaborate with trusted third-party service providers for:
✅ Order fulfillment and logistics
✅ Payment processing
✅ Marketing and personalized ads
No personally identifiable information is shared with advertisers—only general profile data to ensure relevant recommendations.
Your Choices & Rights
Using GoGulabi’s services is entirely your choice. You can:
✔ Opt-out of promotional communications at any time.
✔ Update or delete your account details through your profile settings.
✔ Modify cookie preferences via your browser settings.
Some personal details may be required for purchases, but you have full control over how much information you share.
Important Disclaimer
While we take all necessary precautions, we urge customers to:
⚠ Beware of phishing attempts—Do not share your login details with third parties.
⚠ Verify communications before sharing personal information.
⚠ Report suspicious activities to our support team immediately.
GoGulabi is not liable for losses due to customer negligence in handling sensitive data.
For any privacy-related concerns, contact us at:
📧 support@gogulabi.com
This Privacy Policy may be updated periodically to reflect changes in regulations and business practices. We recommend reviewing it regularly.